Privacy Policy for Dilka Doll At Dilka Doll, we are committed to safeguarding your privacy and ensuring a positive and secure experience when using our website. This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit our website www.dilkadoll.com, make a purchase, or interact with us. 1. Information We Collect We collect various types of personal information in order to provide our services to you. The information we collect includes: Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, shipping and billing address, phone number, payment information, and other details necessary to fulfill your order. Website Usage Data: We collect data about how you interact with our website, such as IP addresses, browser type, referring URLs, time spent on pages, and other interactions with the site through cookies and analytics tools. Payment Information: When you make a purchase, we process your payment information securely. Wix uses third-party payment processors (e.g., PayPal, Stripe) for payment transactions, and we do not store sensitive payment details on our servers. Customer Communications: We may collect information from any communication or interaction with us, including customer service inquiries, feedback, and email correspondences. 2. How We Use Your Information We use the information we collect for the following purposes: Order Fulfillment: To process your orders, deliver products, and provide customer support. Personalization: To personalize your shopping experience and offer tailored recommendations based on your preferences and purchase history. Communication: To communicate with you about your orders, promotions, and updates. You may opt-in to receive marketing emails about sales, product launches, and beauty tips. You can unsubscribe from these emails at any time. Site Improvements: To improve our website’s functionality, user experience, and performance through data analytics. Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes or to resolve disputes. 3. How We Protect Your Information We take the protection of your personal data seriously. Wix’s platform employs industry-standard encryption protocols (SSL/TLS) to secure the transmission of sensitive information. However, please note that no method of online transmission or electronic storage is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security. 4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files that are placed on your device and allow us to track your actions and preferences during your visit to our website. These technologies help us understand how users navigate our website, which products are most popular, and how we can optimize the overall experience. You can manage or disable cookies through your browser settings, though disabling cookies may impact your ability to use certain features of our website. 5. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances: Service Providers: We share your information with third-party companies that assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These third parties are obligated to protect your data and can only use it for the purposes specified. Legal Compliance: We may disclose your personal information if required by law, to comply with a legal obligation, or to protect our rights, safety, or property, or the rights, safety, or property of others. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. 6. Your Rights and Choices You have certain rights over your personal information, including: Access: You can request access to the personal information we hold about you. Correction: You can request that we correct any inaccurate or incomplete information. Deletion: You can request that we delete your personal information, subject to certain conditions. Opt-Out: You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly. Data Portability: In some cases, you can request that we transfer your personal data to another service provider. To exercise your rights, please contact us at contact@dilkadoll.com. We will respond to your request as soon as possible. 7. Third-Party Links Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. 8. Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately, and we will take steps to delete such information. 9. Changes to This Privacy Policy We may update our Privacy Policy from time to time to reflect changes in our practices, the services we provide, or applicable legal requirements. When we make changes to this policy, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. 10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Email: contact@dilkadoll.com